Terms and Conditions | Online Ayurvedic Store | Herbal.LK

Terms and Conditions


It is understood that prior to login and placing any order you are deemed to have read, understood and agreed to all terms and conditions herein set out. The following terms, conditions, limitations and requirements are applicable in ordering/purchasing an item through Herbal.lk website. These terms are between the Purchaser/Customer and Herbal.lk and is subject to change from time to time. If any other name, other than the Party who placed the order is in served, the party who placed the order together with the person’s name which appears as the Shipper or Purchaser shall be jointly and severally liable. 

Business of Herbal.lk
Herbal.lk promotes e-commerce platform by selling the products of the various suppliers via www.herbal.lk and deliver the orders to the Customers to their door-step.

Conditions of use
The website (www.herbal.lk) will be open on all days of the month to place orders unless otherwise mentioned in site. However, deliveries will be made only on business days at 9am – 5pm. Once an order is placed, the Customer/Purchaser can cancel the order before dispatching the Herbal.lk warehouse by informing through Facebook, email or direct telephone contacts.

Herbal.lk makes every effort to deliver products on time. However, there could be delays due to unforeseen causes, beyond the control of Herbal.lk shall not be responsible for any delays howsoever caused. Shipping benefits depend upon inventory availability, order deadlines and in some cases the shipping address. 

Limitation of Liability
Herbal.lk reserves the right to accept or refuse orders at its sole discretion. Email (s) pertaining to same and other communications may be sent to the Customer. 
From time to time Herbal.lk may choose, at its sole discretion to add or remove products and services. 

Agreement changes
Herbal.lk may at it’s own discretion change terms and conditions of use and privacy notice, or any aspects of Herbal.lk without any notice. If any change to these terms is found invalid, void or for any reason unenforceable, such change or portion is severable and does not affect the validity and enforceability of any remaining terms and conditions.

In the event a refund or replacement is requested by the Customer, Herbal.lk will consider the request case by case basis and make the refund if deemed required. 


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